纽约英语口语网新版
导游英语对话
第 11 课:Dealing With Complaints-3

G:Is there anything wrong, sir?

T:I don't understand this entry.

G:Let's go ask the Front Desk.

G:What's this entry for. please?

W:That's for the bar last night.

T:I'm sorry, but I didn't drink there last night. Could I see the bill?

W:Certainly. Here you are.

T:I'm sorry, this isn't my signature.

W:But, this is your room number, isn't it?

T:Yes, but anyone can write that.

W:Are you sure you didn't drink there last night?

T:I'm positive.

G:I think you'd better call the manager.