国际商务英语 Unit 3 Telephone Calls 打电话 - C-3
对话 - 6

A: Good morning. Marketing Department. Can I help you? 早上好，市场部，有什么可以帮忙的吗？

B: Good morning. This is Mr. Kubat. I ordered five barrels of your pure water a week ago, but they haven't arrived yet. 早上好，我是库巴特先生。我一个星期前订购了五桶纯净水，但是还没有到货。

A: Oh, I'm sorry, Sir. I'll check it immediately. Can I have your full name, address and phone number? 哦，对不起，先生。我立刻查一下。您能告诉我您的全名、地址和电话号码吗？

B: Yes. Bruce Kubat, 480 Jinling Road, 5653-0198. 好，布鲁斯·库巴特，金陵路 480 号， 5653-0198.

A: Thank you, Sir. I'll check it with our delivery department and call you back in fifteen or twenty minutes. Please accept our sincere apologies. 谢谢你，先生。我会检查一下我们运输部，将在十五分钟或者二十分钟内给您打电话。请接受我们真诚的道歉。

B: Oh, that's all right. I'll be waiting for your call. Bye-bye. 哦，没关系。我会等您的电话，再见。

A: Bye-bye and thank you for calling. 再见，谢谢您打电话过来。