高级英语对话 第 224 课：有关退货-2

A: How can I help you today?
B: I am returning something that I bought yesterday.
A: What would you like to return?
B: I'm returning a cellphone.
A: Was there somethinig wrong with it?
B: It's defective.
A: What isn't working on it?
B: It keeps turning off on it's own.
A: Alright, do you have the receipt?
B: I have it right here.
A: I'm going to take care of this and refund your money.
B: Thanks for your help.