高级英语对话 第 316 课：报保险公司-2

A: What can I do for you today?
B: I am inquiring about my insurance.
A: What do you need to know?
B: I think my insurance was changed.
A: What changes were made?
B: I think there's a problem with my premium.
A: What's wrong with it?
B: It's higher than it was before.
A: I believe that the premiums did go up.
B: It would have been nice if I was notified of this.
A: I'm sorry about the inconvenience, and we'll notify you next time.
B: That would be nice.