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A: What can I do for you?
B: I am trying to find this book.
A: What's the problem?
B: It doesn't seem like this library has it.
A: Have you checked the computer?
B: I have already.
A: What did it say?
B: It says the book is on the shelf, but I didn't find it there.
A: I can always borrow the book from another library.
B: You can do that?
A: I'll make the call and contact you when it gets in.
B: That's fantastic. Thank you.