保险英语对话第 34 课：On the telephone 通过电话-4

R:Well,then, make it three. 这样, 不如改三时吧.

A:Alright. I'll be there at your office tomorrow at three sharp. 好的, 我会于明日三时准时到达你的办公室.

Tips on Approach ;关于洽谈的提示

1.Aim to sell an appointment, not policy. 目的是要安排一个见面机会, 并非通过电话推销保险.

2.Talk like a friend, less business talk. 以朋友方式对话,减少商业式对话.

3.Smile, talk in a cheerful, friendly manner 微笑, 以开朗,友善的态度对话.

Handling objections 处理借口

O:I'm too busy. I don't know when I'll be available. 我实在很忙, 不知何时会有时间.

R:Sir, I intend to be brief and to the point. 先生, 我会扼要地叙述重点.

In fact, it will take five minutes for you to decide if what I have to offer is of real value to you. 其实, 只花五分钟你便可决定我所提供的是否对你真正有益处.