David is sitting in his office, two hours before his appointment with a client. 大伟正坐在办公室内, 距离约会时间还有两小时, He has a yellow pages and decides to work on his telephone skills. 他手上有本黄页电话簿, 并决定磨练自己的电话技巧. A:Hello, I'm calling on behalf of ABC Insurance Company. 你好! 我是代表ABC保险公司打电话给你. We are currently doing a survey about expatriate insurance benefits in Hong Kong. 我们最近正在进行一项关于外国人在香港保险福利的调查. May I take a few minutes of your time? 我可否耽误你几分钟? J:Okay, what can I do for you? 我有什么可帮忙? A:I have a questionnaire with me. 我这里有一份问卷.