办公室英语口语第 67 课

A: Look! I've had enough! If you can't get this straightened out, I'm going to a different firm! 听着！我受够了。如果你们解决不了这个问题，我要去找另一家公司了。
B: I understand why you're angry, Mr. Grant, and believe me, we are doing everything in our power to work this out. 我知道您为什么恼火，格兰特先生。请相信我，我们正尽一切所能来解决这个问题。

A: Well, obviously, what you're doing is not good enough! 可是，很明显，你们所做的还远远不够。

B: If you could just give us a few more days, we should be able to get this problem ironed out. 如果您能给我们几天时间，我们一定能把这个问题解决好的。

A: This is the last time I'm using your company. I have never seen so much disorganization! 这是我最后一次和你们公司打交道。我从未见过如此的杂乱无章。

B: I do apologize, Mr. Kane. There is really no excuse for this. But I assure you this will not happen again! We have spoken to the salespeople involved. 实在对不起，凯恩先生。的确不应如此。我们已经找有关的销售人员谈过了。

A: That's not good enough! I just don't trust your company to take care of business in an orderly fashion. 这不够，我就是不相信你们公司能井井有条地做事。

B: You have every right to be upset, Mr. Kane, but I do hope you'll reconsider. 您发火是有充分理由的，凯恩先生，但我也真诚希望您能重新考虑。

A: What? You've lost the plans? How did that happen? 什么？你把计划丢了？怎么会这样呢？

B: I am terribly sorry, Mr. Richardson. We sent the plans by express mail to our branch in shanghai, but they appear to have gotten lost. 十分抱歉，理查得逊先生。我们把计划书用快件给上海分公司寄去了，但很可能寄丢了。

A: What are you doing about it? 那你们在想什么法子呢？

B: We are tracking the documents at the moment, and we have people working around the clock copying the plans. 我们正在追查这些文件，同时派人昼夜不停地复印这些计划书。