Andrew: We aren't going to renew our contract this year. 今年我们不再和你们续签合同了.
Elizabeth: How come? I thought you were happy with our service. 为什么?我一直以为你对我们的服务是很满意的.
Andrew: I was until this year. We have had several issues with on time product delivery. In our line of work, we can't afford unreliable delivery. 原来是满意的.但是你们今年不能准时送货.我们这个行业不能承担不稳定送货的危险.
Elizabeth: I wish you had brought this issue to my attention earlier. We would have addressed it immediately. 如果你早一点告诉我这个问题就好了.那么我们就可以即使处理这个问题了.
Andrew: As our account manager, I assumed you were aware of these delivery problems, which we have complained about repeatedly. 作为我们的客户经理,我人为你们该早知道送货问题了,因为我们多次抱怨.
Elizabeth: Please give us the opportunity to redeem ourselves. 请给我们弥补自己过失的机会.
