A; good morning! The hingland hotel. How may I help you? B: good morning. I'd like to book a room for Friday night and Saturday night. A: certainly. What kind of room would you like? B: a single room please. I hope you're not fully booked. A; a single room? That's fine. In whose name shall I make the booking? B; jones. According to your website, the nightly rate is $50, including breakfast. A: we offer a 20% discount for guests staying of Friday and Saturday. The total cost will be $80, including breakfast. B: thank you very much. I look forward to seeing you on Friday. A; could I just take your credit card number please? I should mention that there is a cancellation charge of $20. B: that's fine. My credit card number is …
